Catch up on everything that happened at Nepuga in the September 2021 newsletter
Here are the compliments and words of gratitude received
“NEPUGA is becoming part of my life and is changing my life, my clinic is ready, you are all so helpful and that motivates me more and more every day to study” – Gabriella M. Albino – Poços De Caldas (MG) – class 443 on August 10, 2021
“The classes are perfect, the teachers are very attentive, answers are quick, I'm happy to be part of NEPUGA, where I'm starting a new cycle in my life. With my third POSTGRAD, I really found myself, I'm super happy and loving the hands-on classes in São Paulo at the Tatuapé unit” – Gisele G. Giampietro – Guarulhos (SP) – class 447 on August 14, 2021
“ NEPUGA has already changed my life even though I haven't finished my POSTGRAD, I looked for new paths in my life and you are helping me with that, I'm very satisfied, thank you for everything.” – Tatiane C. Mota – São José dos Campos (SP) – class 457 on August 17, 2021
“I loved the EAD (distance learning) classes, I adapted really well, because my daily life is busy. The classes at the Porto Alegre unit are very good, I'm already seeing clients in a space and have already bought some equipment, now I'm waiting to graduate and move forward with my career. Since 2014 I wanted to do aesthetics and now it's going to change my life!” – Jéssica F. T. Rockenbach – Novo Hamburgo (RS) – class 447 August 20, 2021
“The postgraduate program has good content, I found it very interesting, I always wanted to do a postgraduate program in this field. Even though I've had to adapt to our new normal, which is EAD classes, I'm loving it” – Beatriz S. Rebelo – Salvador (BA) class 453 on August 23, 2021
Here are the most recurring student complaints and Nepuga's answers
“A criticism of your website: it doesn't open on the computer or phone, only the options HOME, CONTRACTS and FINANCIAL keep showing up. This needs to change.” – Marcela. S. G.- Rio de Janeiro (RJ) – RIO CLASS 40 on August 14, 2021
Hello Marcela. S.E, we understand your request about our website, and when that happens please contact our “WhatsApp”, so the responsible department can guide you correctly on how to resolve it as quickly as possible.
Team Collab Nepuga
“The registrar's office takes too long to respond and answer my questions.” – Jorgiane G. A. C. – Cataguases (MG) – JDF class 06 on August 16, 2021
Hello Jorgiane G.A.C. , we understand your request, and all of our support requests are up to date. We will ask the registrar's office to contact you as soon as possible so you can have all your questions answered and receive all the guidance you want. Remember that the average response time is up to 24 hours.
Team Collab Nepuga
“The exercises the teachers give in class, where do I turn them in? I'm loving NEPUGA” – Gyselle S. B.- Aracaju (SE) – class 447 on August 23, 2021
Hello Gyselle S. B, the practice exercises must be turned in to the secretaries at each NEPUGA unit on the day of your scheduled clinical immersion. If you choose to replace your clinical immersions with digital resources, you must submit them digitally through your student portal, under the REQUESTS tab.
Team Collab Nepuga
Responding to student complaints and demands
1 – For reliability and speed, all requests are now made through REQUESTS, online, directly in your Student Portal;
2 – To request your Digital Postgraduate Certificate, go to your Student Portal and fill out the request:
3 – Practically all TUTORIAL VIDEOS have been created to answer all questions about how to handle almost everything at our institution (IES, a Brazilian higher education institution) through digital means.
How the Nepuga units work and scheduling hands-on classes through the portal
Scheduling can now be done through your Student Portal, at the end of each course.
Pay attention! You can only access the scheduling form as shown in the video if you have 100% completed the course and with a passing grade on the theory exam!
We are strictly respecting the maximum percentage of people allowed in each unit.
So, if you have your hands-on class scheduled and need to cancel, or for some reason you can't go, cancel your booking either in the student portal or by email: [email protected]. When you miss and don't notify us within 72 hours, a classmate loses the chance to schedule their class.
In addition, failing to notify us of the cancellation of the hands-on class results in failing, unless the student justifies the absence with a medical certificate within 72 hours after the date of the original booking.
Canceling in advance lets you reschedule your hands-on classes at no cost when new spots become available.
- Remember: spots are limited!
Please watch the TUTORIAL VIDEO on how to schedule.
Find out which units are open and serving students with a scheduled appointment:
GOIÂNIA / GO – OPEN
FLORIANÓPOLIS / SC – OPEN
SÃO PAULO / SP – OPEN
RIO DE JANEIRO / RJ – OPEN
SALVADOR / BA – OPEN
BELO HORIZONTE / MG – OPEN
CAMPINAS / SP – OPEN
PORTO ALEGRE / RS – OPEN
CURITIBA / PR – OPEN
Sarah
NEPUGA content team — Núcleo de Especializações Ana Carolina Puga.
