May 2024 Newsletter

Praise and Words of Gratitude Received on WhatsApp and Email

Praise and Words of Gratitude Received on Social Media

Students’ Most Recurring Complaints and Nepuga’s Responses

Message from 05/24/2024, Bruna B. B., Class 613,  Postgraduate Program in Aesthetic Biomedicine with Emphasis on Facial and Body Harmonization, Salvador – BA

“I suggest increasing the number of support staff at the institution for student support, since it is not able to serve and resolve every student’s problem, they take days to respond to you, you practically have to humiliate yourself to get your problem solved.”

Message from 05/31/2024, from Roberta F. S., Class 591,  Postgraduate Program in Aesthetic Nursing with Emphasis on Facial and Body Harmonization, Salvador – BA

“I see that the response is very slow, I see many colleagues complaining about the support response. I know demand is high but let’s see about something to improve support response. Another piece of feedback is about the system, it changes all the time, switches grades, difficulty scheduling the clinical immersions. So it would be good to always review the system.”

Team Collab Response

Roberta and Bruna,

If you urgently need to clear up a question, we suggest checking the Frequently Asked Questions – FAQ | Nepuga on our website. If you need more guidance, you can contact us on  WhatsApp.

Due to high demand, we are answering messages in the order they arrive. Sending multiple notifications or trying to reach us through different channels does not speed up the process and may increase the wait time. We ask for your understanding and patience, as other students are also waiting for assistance.

Regarding the Study Portal features, we are updating all the tutorials, which will soon be available on our YouTube channel and on Nepuga News. You can also get in touch with one of our team members, who are ready to answer your questions.

You can check the 2023 Satisfaction Survey on the evaluation of different courses and stages in the January Newsletter. 

Scheduling Hands-On Classes

Keep an eye on the hands-on class scheduling at the Nepuga campuses. See the schedule already set for the clinical immersion dates, once the minimum number of students is confirmed:

• São José do Rio Preto (SP) – 08/06 to 22/06
• Vitória (ES) – 15/06 to 26/06
• São Luís (MA) – 14/09 to 28/09
• Joinville (SC) – 08/06 to 22/06
• Cuiabá (MT) – 14/09 to 28/09
• São José dos Campos (SP) – 09/11 to 23/11

Open Units Serving Students With Scheduled Appointments

• Goiânia (GO) – OPEN
• Florianópolis (SC) – OPEN
• São Paulo (SP) – OPEN
• Rio de Janeiro (RJ) – OPEN
• Salvador (BA) – OPEN
• Belo Horizonte (MG) – OPEN 
• Campinas (SP) – OPEN
• Porto Alegre (RS) – TEMPORARILY CLOSED
• Curitiba (PR) – OPEN

Success Stories in Aesthetics

There is a category on the site where we share many success stories of students who took Nepuga courses and managed to reach their goals. For example, a more flexible work routine, better salaries and more free time for family. Below, check out the success story we published in August.

You can read all the details of these stories here.

Thank you for your attention.

Team Collab Nepuga

Check out the newsletter for April/ 2024.

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