Praise and words of gratitude received on WhatsApp and by email
Praise and words of gratitude received on social media
Students' most recurring complaints and Nepuga's responses
Message dated 03/01/2024, from Jaqueline S. F. Class 512, Postgraduate Program in Aesthetic Nursing, Pelotas – RS
“The system update is faulty, I canceled two classes and this junk didn't register it, long story short I'm going to have to pay for something I didn't do just to get rid of this institution once and for all!”
Team Collab's response
Jaqueline, first of all, it is important to point out that your current stance is not in compliance with the Student Code of Conduct and Discipline of Nepuga/FAPUGA. This shows that you are not meeting your obligations as a member of our academic community, which represents a serious failing on your part.
If there had been any bug or error in the system, our team would have identified and fixed the problem promptly. Furthermore, it is important to note that we would not have charged for the failing grade if that were the case.
Understand that your postgraduate program at Nepuga should be a source of pride on your resume, not a reason for criticism. You have at your disposal a privileged path to success in the field of aesthetics. Do not underestimate the value of this opportunity.
By denigrating the institution's image, you are undermining not only your future credibility, but also wasting a resource that few people have access to. Learn to recognize the positive impact this specialization can have on your career. After all, it is no coincidence that we have already trained more than 55 thousand outstanding professionals in the field of aesthetics.
Message dated 03/30/2024, from Cristina D. D. B. Class 560, Postgraduate Program in Aesthetic Pharmacy, Caxias Do Sul – RS
“Unfortunately I am disappointed with the institution; I recommended it to several friends who are studying at Nepuga today because of me.
I need my 120 complementary hours report approved as soon as possible because I can't open my clinic without the proof to register with my professional council.”
Team Collab's response
Cristina, we understand your frustration, but is it related to the institution itself or to the fact that your request was not granted? According to the deadlines set by the institution, the Evaluation Board reviews and posts grades on the Student Portal within up to 60 days after the Complementary Practical Activities are submitted.
For example, suppose you submitted your 120 hours of Complementary Practical Activities on 02/25/2024. Your classmate, on the other hand, submitted the hours a month later, on 03/25/2024. Both want to open their own clinics and need the grade posted in order to request the course completion certificate. Without that document, neither of you can move forward with the professional licensing process with your respective councils.
Now, imagine that your classmate, so as not to delay plans to open a clinic, contacts us asking us to speed up the posting of their grade. Given that situation and considering their record, we decide to grant the request.
The question left for reflection is: was that attitude fair and correct on the part of both the institution and the student who benefited? That is why we strictly follow the deadlines set by the institution (IES), ensuring impartiality and respect for all students.
Our goal is to prepare you for the challenges of the job market, providing the tools and support needed for your professional success. We know we have done our part when we see that you are ready to overcome the obstacles ahead. We are proud of your growth and confident in your ability to face this new phase successfully.
You can check the 2023 Satisfaction Survey, which covers the evaluation of different courses and stages, in the January Newsletter.
Meeting demands
Dr. Gilberto Pergher and Dr. Rogers Duarte Open a Successful Franchise Clinic in Jardim Anália Franco
With 10 years of dedicated study, practice, and teaching in aesthetics, the duo of aesthetic biomedical professionals celebrates their latest achievement: the opening of a franchise clinic that is already a success. Read the full story.

Dr. Ana Carolina spoke to graduating students at the 2nd Biomedicine Conference at Unisanta
Invited for the second year in a row, Dr. Ana Carolina spoke to graduating students at the 2nd Biomedicine Conference at Unisanta, Universidade de Santa Cecília, in Santos, about the achievements of aesthetic biomedical professionals and their important role in training more than 50 thousand professionals with the Pugacode® methodology. Read the full article.

Nepuga specialist welcomed Dr. Ana Carolina at his clinic
Raphael Sales is an aesthetic biomedical professional working in the city of Santos, on the São Paulo coast. A Nepuga specialist, Raphael welcomed Dr. Ana Carolina at the clinic where he has been performing procedures since his postgraduate program. Access the full content.

Hands-on Class Scheduling
Keep an eye out for hands-on class scheduling at the Nepuga campuses. Check the schedule already set for the clinical immersion dates, once the minimum quorum of students is confirmed:
- São José do Rio Preto (SP) – June 8 to June 22
- Vitória (ES) – June 15 to June 26
- São Luís (MA) – April 6 to April 20
- Joinville (SC) – June 8 to June 22
- Cuiabá (MT) – September 14 to September 28
- São José dos Campos (SP) – APRIL 6 TO APRIL 20
Open units serving students with scheduled appointments
- Goiânia (GO) – OPEN
- Florianópolis (SC) – OPEN
- São Paulo (SP) – OPEN
- Rio de Janeiro (RJ) – OPEN
- Salvador (BA) – OPEN
- Belo Horizonte (MG) – OPEN
- Campinas (SP) – OPEN
- Porto Alegre (RS) – OPEN
- Curitiba (PR) – OPEN
Success Stories in Aesthetics
There is a category on the site where we share many success stories of students who took Nepuga courses and achieved their goals. For example, a more flexible work routine, better salaries, and more free time for family. Below, check out the success story we published in August.
You can read all the details of these stories here.
Thank you for your attention.
Team Collab Nepuga
Check out the newsletter from February/ 2024.
NewslettersLaís Bianquini
NEPUGA content team — Núcleo de Especializações Ana Carolina Puga.