April 2023 Newsletter

Praise and words of gratitude received on WhatsApp and by email

Praise and words of gratitude received on social media

The most common student complaints and Nepuga's responses

Message from Marilene D. d. A., from Porto Alegre (RS) – Class 479

“I believe the hands-on classes could make better use of the time. The Porto Alegre campus could have a friendlier, less rude receptionist. As for support, so far the person who gave me an effective response was our team member Pamela Nunes.”

Team Collab Response

Hello, Marilene. Thank you for your feedback. Regarding the Porto Alegre receptionist, we will take the appropriate steps with the employee in question. We believe students should always be treated well, with courtesy and politeness. We are glad to know that Pâmela was able to answer all of your questions

Message from Dr. Sandra H. S., from Rio Claro (SP) – Class 482

“Points I believe should be reviewed for improvement: responses via WhatsApp (the slow reply, since this communication channel was meant to help) and documents that the institution takes a long time to evaluate (more than a month)”.

Team Collab Response

Hello, Sandra, we are very happy that you recognize that our response time on WhatsApp has improved. We have worked hard to respond within a set timeframe for students. Regarding the delay in evaluating the requested documents, please note that the one-month timeframe is also a protocol defined by the institution, since we evaluate hundreds of students every month.

You can check the Satisfaction Survey for the subjects covering July through September 2022 in the October Newsletter.

Meeting the demands

1 – Find Out How Gamification Works in NEPUGA Courses

Ana Luiza Gabriel Di Santo wrote a complete article explaining how gamification works in education, as applied in NEPUGA courses. “It is possible to segment courses, monitor performance, and engage health professionals”. Read the full text.

2 – Why Do Programmers and Developers Choose NEPUGA?

Social impact, innovation, a collaborative work environment, professional development, competitive benefits, networking… Check out this content that presents the main reasons why these IT (Information Technology) professionals choose to work at NEPUGA.

3 – They Decided to Move Into Aesthetics When They Felt the Change Themselves

In this text, we present two real stories of health professionals who moved into aesthetics after going through moments in their own lives that pointed the way. They are: Patrícia Pereira de Souza and Laila Graziela. Keep reading the full article!

Hands-on Class Scheduling

Keep an eye on the hands-on class schedules at the Nepuga campuses. See the schedule of dates already set for the clinical immersions, once the minimum number of students is confirmed:

• São José do Rio Preto (SP) – May 1 to May 12
• Campo Grande (MS) – May 1 to May 12
• São Luís (MA) – May 15 to May 26
• Uberlândia (MG) – June 5 to June 16
• São José dos Campos (SP) – June 19 to June 30

Units open and serving students with scheduled appointments

• Goiânia (GO) – OPEN
• Florianópolis (SC) – OPEN
• São Paulo (SP) – OPEN
• Rio de Janeiro (RJ) – OPEN
• Salvador (BA) – OPEN
• Belo Horizonte (MG) – OPEN
• Campinas (SP) – OPEN
• Porto Alegre (RS) – OPEN
• Curitiba (PR) – OPEN

Success Stories in Aesthetics

There is a category on the website where we share many success stories of students who took Nepuga courses and reached their goals. For example, a more flexible work routine, better salaries, and more free time for family. Below, check out the success story we published in March.

You can read all the details of this story here.

Thank you for your attention.

Team Collab Nepuga

Check out the newsletter from March 2023.

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